Faq
General Question
Purchasing on Stalldesk is simple and straightforward. Start by browsing our event listings. Once you find an event you’re interested in, click on the “Purchase” button. Follow the prompts to complete your purchase by providing the necessary details and payment information.
Yes, you can cancel or change your order. To do so, please visit the “My Orders” section in your account dashboard. Here, you can manage your current orders, make changes, or request cancellations. Please note that cancellation policies may vary depending on the event.
Stalldesk offers various delivery options to suit your needs. You can choose from electronic tickets, which will be sent to your email, or physical tickets, which can be mailed to your address. The delivery method will depend on the event organizer’s preferences.
We accept multiple payment methods, including credit/debit cards, online banking, and mobile payment options. Select your preferred payment method during the checkout process to complete your purchase securely.
Manage Event
Managing your events on Stalldesk is easy. Log in to your account and navigate to the “Manage Events” section. Here, you can edit event details, update listings, and monitor ticket sales and attendee statistics.
To manage attendees, go to the “Attendee Management” section within your event dashboard. You can view attendee details, send out communications, and track attendance. This feature ensures you have all the necessary information to keep your event running smoothly.
Exporting attendee information is straightforward. In the “Attendee Management” section, select the “Export” option to download a CSV file of your attendee list. This file can be used for further analysis and record-keeping.
To withdraw your earnings, visit the “Finance” section of your account dashboard. Here, you can view your available balance and select the “Withdraw” option. Follow the prompts to transfer your funds to your preferred bank account.
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