Introduction

Welcome to Stalldesk.com. By using our platform, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

Use of Platform

Stalldesk.com provides a platform for vendors to sell stalls at various events. By using our platform, you agree to adhere to all applicable laws and regulations.

Vendor Obligations

Vendors must provide accurate information about their stalls and comply with all event-specific guidelines. Misrepresentation of stall details is prohibited.

Fees and Payments

Vendors are required to pay a platform fee of up to 30% plus GST on each transaction. All fees must be paid promptly according to the agreed terms.

User Accounts

Users must create an account to access certain features of the platform. You are responsible for maintaining the confidentiality of your account information.

Liability

Stalldesk.com is not liable for any direct or indirect damages arising from the use of the platform. Vendors and users assume all risks associated with their use of the platform.

Changes to Terms

Stalldesk.com reserves the right to modify these terms at any time. Changes will be posted on the website, and continued use of the platform constitutes acceptance of the revised terms.

Cancellation Policy

  • Vendor Cancellations: Vendors must notify Stalldesk.com of cancellations at least 7 days prior to the event date to avoid penalties.
  • Platform Cancellations: Stalldesk.com reserves the right to cancel any listing or event that violates our terms and conditions.

Refund Policy

  • Full Refunds: Full refunds will be issued if the event is canceled by Stalldesk.com.
  • Partial Refunds: Vendors may receive a partial refund if they cancel within the acceptable time frame, minus the platform fee and GST.
  • No Refunds: No refunds will be issued for cancellations made less than 7 days before the event.

Process

  • Refund requests must be submitted via email to support@blog.stalldesk.com.
  • Refunds will be processed within 14 business days of the request.

By using Stalldesk.com, you agree to this cancellation and refund policy. For more details, contact us at info@blog.stalldesk.com.

Shipping and Delivery Policy for Stalldesk.com

General Information

  • Scope: Stalldesk.com does not handle the physical shipping of stalls or products. Our platform connects vendors and event organizers for stall bookings.
  • Responsibility: Vendors are responsible for managing the delivery of their products or services to the event location.

Vendor Obligations

  • Timely Delivery: Vendors must ensure that all necessary materials and setups are delivered to the event location on time.
  • Compliance: Vendors must comply with the event organizer’s delivery guidelines and timelines.

Issues and Resolutions

  • Delays: Vendors should communicate any potential delays to the event organizer promptly.
  • Disputes: In case of delivery disputes, vendors and event organizers must resolve issues directly. Stalldesk.com is not liable for delivery-related issues.

For more information or questions regarding our shipping and delivery policy, please contact us at info@blog.stalldesk.com.

Contact Information

For any questions or concerns, please contact us at:

By using Stalldesk.com, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.